Release Management training

Release management is now live for ServiceDesk Plus on-premises customers. In this online training you will learn how to create and manage your release activities through our new release management capabilities in ServiceDesk Plus.

Using the release management process, organizations can now plan and schedule release activities enabling service availability to the business with zero or minimal downtime.

In this on-demand training you will learn:

  • The critical trigger points to process releases for the organization
  • How to configure components to create and manage a release
  • Construct workflows using the visual workflow builder to handle different release activities seamlessly
  • Setup different roles and stakeholders who are responsible for the release
  • Understand the components and tools that help the entire release operations


Santhosh Mahiban
Product Manager ServiceDesk Plus

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The online training is in English.