ManageEngine ADSelfService Plus

Self Service Password Management

ManageEngine ADSelfService Plus
ADSelfService Plus is a secure web-based portal for password resets and AD updates by end users.
  • Self Reset Password / Unlock accounts without Helpdesk
  • User Update personal info in Active Directory real time.
  • Email notification of expiring password on Active Directory.
  • Corporate Directory Search is a comprehensive employee search engine.
  • Manage all user accounts with password status reports.
  • Reduce Help Desk Workload & Password Tickets.
  • Get Complete Control and enhanced productivity of all users along with Self Service benefits.
ADSelfService Plus - Mobile Apps

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Overview
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ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

What problems does it solve ?

Analysts state that 30% of helpdesk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets which consumes a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage his passwords by himself and also update his personal details in Active Directory with ease. The program also provides security while password resets through an enrollment and identity verification questionnaire.

What features does it offer ?

ADSelfService Plus holds the following list of features:

Key Features Add-on Features
  • Self Service Password Reset.
  • Manage Account Unlock.
  • Password/ Account Expiry Notification to users.
  • Password Synchronizer.
  • Update Personal information on AD.
  • Employee Directory Search.
  • Active Directory Change Password.
  • Mobile Password Management.
  • Winlogon(CTRL+ALT+DEL) Password Reset.
  • Multi-factor Authentication
  • Password Policy Enforcer.
  • Automatic Password Reset/ Account Unlock.
Benefits
  • Reduce critical password tickets.
  • Minimize Helpdesk time and workload.
  • Identity Verification by Security Questions.
  • Generate User list and account status reports.
  • Address Identity Management Password Challenges using Self Service.

 

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