Solutions

Scalable and secure IT solutions for Managed Service Providers (MSP)

Build a cost-effective and scalable MSP platform with our powerful suite of multi-tenant solutions for ITSM, RMM, endpoint management and IT security - designed to simplify operations and strengthen your service offering.

Smart IT solutions that strengthen service providers' offer

Managed Service Providers (MSPs) need efficient and easy-to-use IT solutions to quickly deliver high-quality services to their customers - without getting bogged down in unnecessary complexity. With Inuit as a partner, MSPs get access to proven IT security, operations and management tools that simplify work, scale with business and strengthen customer confidence.

Support all the way

We help you get started and develop your service platform with our MSP products. We offer technical support so you can be confident that your services deliver as expected.

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How do our MSP solutions meet your needs?

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Effectiveness

Ensure that each customer's business runs smoothly 24/7, perform regular hardware maintenance to avoid downtime and outages, and provide continuous helpdesk and remote support.

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Responsiveness

Ensure continuous service and maintain high responsiveness by adapting quickly to IT changes and avoiding downtime. Deliver the services and support you need when you need them, and manage any IT issues that arise along the way.

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Security and safety

Continuously monitor servers and websites to prevent security breaches. Automate security patches and software updates, and immediately alert customers of detected anomalies. Ensure business continuity, prevent data loss, prioritize data protection and disaster recovery.

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Compliance with the rules

Ensure that customers are informed of the expiry dates of their software licenses, protect their payment information and ensure that their security practices comply with applicable rules and regulations.

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Remote management

Protect and manage your customers' IT infrastructures effectively anywhere, anytime, and enable remote working for their dispersed workforces.

Manage your customers' IT environments effectively with:

  • Multi-tenant architecture
  • Multi-channel support
  • Full visibility into customers' network status
  • Customizable customer dashboards
  • Time reporting and simplified SLA management
  • Advanced, reliable real-time remote management

  • Round-the-clock network monitoring

  • Protection of critical data and sensitive information

  • Simplified billing of services

  • Ability to customize and rebrand

IT management solutions for MSP

Unified Endpoint Management & Security

Endpoint Central MSP

On-premises | Cloud

MSP Endpoint Management and Security

Give your customers easy endpoint management, enhanced security, and real-time insights, all delivered through a premium service experience with a powerful, all-in-one solution.

  • Support and manage all major operating systems on devices
  • Automate patch management and software deployment
  • Integrate with helpdesk tools for faster SLA fulfillment
  • Track detailed asset data for hardware and software
  • Check and troubleshoot devices remotely
  • Create baselines to manage all types of customer environments
  • Deploy security configurations to all network devices
  • Generate customized reports and individual customer invoices
Endpoint Central MSP
Mobile Device Manager Plus MSP

Mobile Device Manager Plus MSP

On-premises

Comprehensive mobile device management

Manage all aspects of your customers' IT staff's mobile device usage, from enrolling new devices to deleting all company information when an employee leaves.

  • Benefit from a unified console with customer segmentation
  • Manage devices with Windows, iOS, Linux, Android and Chrome OS
  • Enforce security policies to protect data at rest, in use and in transit
  • Manage apps and OS updates without user intervention
  • Lock devices to run a single app or a specific set of apps
  • Share, view and save corporate resources securely on mobile devices
  • Inspect or control devices remotely to resolve issues
  • Track device locations and perform remote commands on non-compliant devices

WithSecure Elements

Cloud

Comprehensive security that fits through a WithSecure cloud platform

WithSecure Elements is a modular cybersecurity solution consisting of a full suite of cybersecurity software. It incorporates WithSecure's award-winning technology for vulnerability management, patch management, exposure management, EDR, emdpoint protection, detection and remediation, as well as for M365 and cloud security status management.

Today's business world is constantly changing, and in such an environment, WithSecure's all-in-one security platform helps you build and maintain a resilient business.

WithSecure Elements gives your organization comprehensive security that fits your needs.
Unified Service Management

ServiceDesk Plus MSP

On-premises | Cloud

Full-stack service management for MSPs

Implement a complete helpdesk or service desk with built-in account management, asset management, remote controls and advanced reporting. Provide services and support to multiple customers with centralized control thanks to the solution's strong data segregation.

  • Efficiently troubleshoot incidents from each account
  • Manage customer workstations remotely
  • Implement changes in a controlled and structured environment
  • Manage purchases and contracts centrally
  • Monitor business health with a unified MSP dashboard
  • Coordinate field staff and assign them to customer locations
ServiceDesk Plus MSP
RMM Central
Remote Monitoring & Management

RMM Central

On-premises

Unified network monitoring & endpoint management for MSPs

Easily manage and monitor each customer's IT network. Discover, manage, monitor and secure customer network devices with minimal resources and maximum ROI.

  • Gain complete visibility into your customers' networks
  • Ensure comprehensive management and security
  • Proactively detect and install missing patches
  • Track all hardware and software in real-time
  • Check and troubleshoot devices remotely
  • Get real-time alerts and manage errors in customer networks
IT Operations Management

OpManager MSP

On-premises

Network performance monitoring

Easily monitor the performance, health and availability of your customers' networks with our solution that supports multi-vendor devices and is compatible with modern network technologies. Manage multiple customers and adapt services to their different needs with customizations and automations.

  • Improve monitoring of network performance and availability
  • Get a complete overview of service and VM health
  • Make fault management foolproof
  • Create insightful reports on network performance and health
  • Benefit from customizable dashboards and widgets
  • Get essential information on multi-tenant support
  • Implement essential role-based user management
OpManager MSP
Site24x7

Site24x7

Cloud

Remote monitoring for MSP and CSP

Manage your customers' IT infrastructure remotely and securely with our cloud monitoring, network monitoring, application monitoring and end-user monitoring solution.

  • Monitor uptime and performance of websites and APIs
  • Ensure the health of virtual machines, networks and cloud services
  • Diagnose and fix bottlenecks in applications
  • Optimize the digital customer experience for individual pages and websites
  • Automatically trigger actions on alarm events
  • Share customized dashboards and reports with customers
  • Configure a self-branded customer portal
Identity & Access Management

ADManager Plus MSP

On-premises

Active Directory management and reporting

Implement identity and access management according to Zero Trust principles and apply role-based access control seamlessly for your customers. A purpose-built, centralized management and reporting solution for Active Directory, Microsoft 365, Exchange, Google Workspace, Skype for Business and more.

  • Centralized AD management across multiple domains for user provisioning, password reset, account unlocking and more
  • Over 200 pre-built reports on AD objects generated with one click
  • Customizable dashboard and intuitive search across domains. HR application-driven provisioning of user accounts
  • Authorization-based workflows for efficient access management
  • Secure automation of frequently performed tasks
  • Comprehensive audit and compliance reports
  • Seamless integration with third-party IT management applications.
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PAM360

On-premises

Complete privileged access security for organizations

Protect against privileged access abuse with our solution that offers powerful governance and integration with different IT services. Centrally manage privileged access for your customers with a fully automated and policy-based approach while ensuring complete data separation.

  • Privileged account management
  • Secure remote access
  • Just-in-time privilege elevation
  • SSH key and SSL/TLS certificate management
  • Privileged session management
  • DevOps and cloud security
  • Privileged user behavior analysis
  • Comprehensive auditing and reporting

Password Manager Pro

On-premises

Privileged password management

Protect your customers' privileged accounts, control and monitor access to customer networks, and enforce strict security procedures.

  • Securely store customers' passwords
  • Share passwords selectively between MSP administrators and customers
  • Initiate direct connections to customer networks
  • Reset passwords automatically
  • Use concurrent checks
  • Gain visibility into password access
  • Create comprehensive audits and reports
Password Manager Pro
Security information and event management

Log360 MSSP

On-premises | Cloud

Unified SIEM for MSSP

Deploy and scale centralized log management, threat analysis and compliance management. Manage security and compliance for your customers and offer threat detection and incident response on one agile platform.

  • Manage multiple customers simultaneously while offering data security, high performance, rapid deployment, and role-based access controls (RBACs).
  • Easily manage multiple customer profiles from a single console without compromising data security.
  • Cover comprehensive auditing and reporting, forensic analysis, threat detection, investigation and response (TDIR), security analytics, and cloud security.
  • Simplify deployment, configuration and resource requirements for customers and benefit from pre-configured modules.
  • Save on resource utilization and log storage costs by selecting detailed data retention policies and storage space for each customer.
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EventLog Analyzer MSSP

On-premises

Log management, auditing and IT compliance management

Collect, manage, analyze and search log data from large customer networks across multiple geographies, all from a single console.

  • Gain visibility into different customers' servers via a central admin server with a customizable admin panel for each customer
  • Ensure secure communication with your customers' networks
  • Use real-time alerts and incident management to proactively detect and respond to security threats
  • Get alerts on malicious traffic to or from blacklisted IPs, domains and URLs with real-time threat intelligence
  • Implement strict role-based access control policies
  • Ensure the integrity of archived files with strong encryption techniques
  • Perform log forensics to detect network and system anomalies.
Email Security & compliance

Trustwave MailMarshal

On-premises | Cloud

Trustwave MailMarshal is an AI and machine learning-powered email security platform that defends against the latest cyberthreats, including phishing and ransomware, before it reaches your inbox.

MailMarshal is unrivaled at detecting unique malicious URLs and unknown email-based threats.

  • Machine-learning phishing engines detect nearly 1 million unidentified threats every month
  • Global email research team infuses real-time threat intelligence into MailMarshal
  • 99.99% exploit rate, including phishing, malware, BEC and spam

Offer the high-quality service your customers need while maintaining full control over customer relationships.

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Hear from our customers

Iver

Service Owner Client & Endpoint Management|Jonatan Holmén
"With ManageEngine's Endpoint Central, we are pleased to have found a tool that meets our requirements for advanced and modern functionality for local operations. It will be an important complement to our existing cloud-based services in the endpoint management segment. A service where we can guarantee that all the customer's data is with us, in our data centers.

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Product Manager Cloud|Håkan Berggren
The challenge we had for our customers was that we wanted a platform that we could offer our customers as a service. Ideally, we wanted to keep our costs down and by offering a multi-tenant solution that the products from ManageEngine support, we have succeeded in doing so.

Meet one of our specialists

Erik Tjärnkvist
Product Manager
Inuit
+46 8 753 05 10
erik.tjarnkvist@inuit.se