Professional Services

ADManager Plus

Together with our partners, we offer a range of services to help you get the most out of your investment in ADManager Plus.

Support all the way with ADManager Plus

At Inuit, we're with you every step of the way - from installation and upgrade to automation, integration and further development of ManageEngine ADManager Plus.

With our professional services, you don't just get a powerful solution for Active Directory management and identity automation - you get a partner who helps you create a secure, efficient and fully orchestrated process for onboarding, offboarding and rights management across your organization.

Whether you run the solution on-premises or in the cloud, we support you - directly or through our certified partners - from initial start-up to ongoing operation and optimization. We offer onboarding, automation flow workshops, integrations, script development, training and knowledge transfer.
In short, we're by your side every step of the way, so you can focus on delivering secure, agile identity management with full control.

Our experts will get you up and running quickly, embedding identity management (IAM) best practices and ensuring that all flows between systems and AD are automated, traceable and efficient.

Onboarding

Once you've chosen ADManager Plus, we'll help you get started with a structured and secure onboarding process.

Through interactive workshops, we go through how to best use the platform's features to create automated accounts, groups and rights based on your organizational structure.

We help you build rule-driven templates and workflows that automatically create users in AD, assign licenses in Microsoft 365, add users to the right groups and initiate welcome flows.

Thanks to integrations with HR systems (e.g. Visma, Workday, Sympa, SAP SuccessFactors), ADManager Plus can receive data directly from HR - so new employees automatically have their accounts created with the right permissions on day one.

The result: faster onboarding, fewer errors, and an automated workflow that HR, IT, and the business can trust.

Offboarding

When a hire is terminated, ADManager Plus helps you automate the entire offboarding process - so that no access is left behind and everything happens in a timely manner.

With our customized flows, you can:

  • Automatically disable and delete accounts based on HR data or case status.
  • Move user data to archives or secondary locations.
  • Revoke licenses in Microsoft 365, Azure and other SaaS services.
  • Close remote access and purge groups.
  • Document and log all steps for full traceability and audit.

By linking offboarding to your HR or ITSM systems, the process can be fully automated and consistent, regardless of who initiates it.

Integration and orchestration

With ADManager Plus as a hub, you can orchestrate identity management across multiple systems.
We help you build integrations that create a cohesive onboarding and offboarding ecosystem, where data and events flow automatically.

Examples of common integrations:

  • HR systems: Workday, Visma, SAP SuccessFactors, Sympa - trigger automatic AD changes upon hire, role change or termination.
  • CRM systems: Salesforce, HubSpot - assign and remove access depending on role or customer responsibility.
  • ITSM systems: ServiceDesk Plus, ServiceNow, Jira - create and track identity events such as tickets or approvals.
  • Email and M365: Automatic mailboxes, license assignment and group management.
  • SIEM and PAM: Synchronization and alert management with solutions like PAM360 and Splunk for increased security and compliance.

With our out-of-the-box integrations, APIs and custom scripts, we help you build a fully orchestrated and automated identity lifecycle management - from day one to last login.

Automation and policies

We help you realize the full potential of ADManager Plus through automation, rules and role-based management:

  • Role-based templates: Automatic account creation by role, department or location.
  • Scheduled reports: Full visibility into AD structure and inactive accounts.
  • Approval flows: Multi-step flows for secure management of account creation and changes.
  • Automation of routine tasks: Password reset, group administration, license management and moving users between OUs.
  • Regulatory compliance: Automated checks for GDPR, ISO 27001 and NIS2.

Training and knowledge transfer

To help you become self-sufficient, we offer training and knowledge transfer for both IT and HR staff.
We go through everything from daily administration to advanced automation, integrations and policy management - with a focus on practical application in your environment.

After onboarding, your team is equipped to further develop flows, policies and integrations themselves - without depending on external consultants.

What can we do for you?

With ADManager Plus and our support, you don't just get a platform for Active Directory management - you get a complete solution for automated identity management, fully integrated with your existing systems.

You get fast onboarding, secure offboarding and full control of the user lifecycle - from day one to last login. In short: efficiency, security and compliance - automated.

Get in touch and tell us what you need help with and we'll take it from there.

You can also reach us on +46 8 753 05 10.