Self-service portal training LP2

Learn how to build an enterprise self-service portal that meets your business requirements

In this online training you will learn how to build an enterprise self-service portal in ServiceDesk Plus (on-premises). Enabling employee access to IT and other business services that are available for the users. Also, we will discuss Enterprise Service Management (ESM) practices and how ESM can help businesses drive employee experience and efficiency.

In this training we will discuss:

  • The enterprise servicedesk capabilities of ServiceDesk Plus
  • The enterprise self-service portal customizations available in ServiceDesk Plus
  • Helping HR teams set up an HR service desk with necessary automation to track employee health.
  • Streamlining the servicedesk operations of the facilities department
  • Constructing widgets, service-service portal enhancements, and more


When: September 7 at 14:00 - 15:00 CEST
Where: Online
Cost: Free
Who should attend: ServiceDesk Plus customers (on-premises) that would like to learn about how to customize enterprise self-service portals.
Is it a bad time for you? Signup anyway, the training will be recorded and sent to all registered.


Santhosh Mahiban
Product Manager ServiceDesk Plus

Online Training

The online training is in English.