Our brand new Change Workflow Wizard in ServiceDesk Plus lets customers simplify the change lifecycle by configuring change workflows that suits your organizations needs.
In this on-demand online training with Santhosh Mahiban we deep dive into how to build a complete change life cycle, along with its stages, conditions, switches, notifications, approvals, and field updates in a workflow by using a graphical editor, create general or emergency workflows, associate them to change templates to establish the workflow process of various change templates.
Who should attend?
ServiceDesk Plus customers (both on-premises and cloud, not for MSP-version) that would like to learn how to use the new change workflow wizard.
All about latest update to ServiceDesk Plus:
Swedish | English
The online training is in English.