A practical deployment is included, you will follow the company Basalt AB through their deployment and find out what they learned by implementing CMDB
We start from the ground up by looking into what CMD is and its relationship with ITIL.
You will learn about the components of CMDB and how they work together.
We look at the benefits to your business of using CMDB.
You get five steps for a successful CMDB implementation.
We look at KPIs to measure the impact of introducing CMDB.
Learn how Basalt successfully implemented CMDB and what benefits they could measure.