ServiceDesk Plus

Self-service portal customization


New customization of portals

In a recent update to the ServiceDesk Plus Cloud and from on-premises version 14 ServiceDesk Plus there are extensive options to customize the home page of the self-service portal based on your business requirements.

Learn how you can customize the requester home page with advanced options of pre-defined or custom templates with simple drag and drop options without the need to build codes.

In this on-demand training you will learn how to create:

  1. Colorful panels with different colors and fonts
  2. Labels embedding external links allowing more tabs in the home page
  3. Additional widgets using links
  4. New pages using snippets

Who should watch?

ServiceDesk Plus customers (on-premises and cloud) that would like to learn about the new functionality when it comes to customization of enterprise self-service portals. You are probably an admin on your system.

Duration: 35 minutes


Santhosh Mahiban
Product Manager ServiceDesk Plus
Erik Tjärnkvist
Product Manager

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