V-Link V-Requester

Powerful Outlook add-in for ServiceDesk Plus and is the counterpart for V-Technician

V-Link V-Requester

V-Requester is a powerful Outlook add-in for ServiceDesk Plus and is the counterpart for V-Technician. The add-in is designed to simplify the process of creating requests from the end user point of view and straight into ServiceDesk Plus. Once the end user has created the request he/she interact with the request directly from Outlook.

Benefits
Features
Resources

Save Time

Using our products you can make your service process more efficient by reducing the amount of time spent when managing support and service requests.

Increase Revenue

Our products ensure that all requests end up in the support system, by allowing the end user to create the request him/her self and speed up issue resolution time by giving more information to the technician. more information  = faster resolution = less time = less cost.

Improve Service

The end user can easily create and interact with his own request that allow more detailed information to pass along to the technician. More information means that the request gets handled more efficiently and that results in a mote happy end user!

Easy To Use

This product is developed from the end user perspective and will be as minimal as possible so the end user can use it without complication.

Flexible License Structure

The license structure ensures excellent value-for-money for any business as it allows you to buy only what you need.

Quick Return On Investment

The product guarantees quick ROI since you only need a few requests logged in the system that otherwise would have been lost.

Easy deployment

The product is designed for mass deployment, systems like Configuration Manage and Desktop Central can distribute MSI packages and assign license,URL and API.

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